Privacy policy
This page explains, in plain English, how Heating Edinburgh handles personal information in connection with this website.
Cookies
This site works without cookies. It carries no analytics, no advertising tags and no visitor tracking of any kind.
What this site collects
Very little indeed. Nothing on Heating Edinburgh requires you to identify yourself, and reading a page leaves no record with Heating Edinburgh.
A message sent to Heating Edinburgh is held, together with the details you include in it, so that it can be answered.
Hosting and server logs
Serving a web page leaves a technical record with the hosting company. Such logs usually contain the requesting IP address, the address asked for and a timestamp. They belong to the host, are kept for security and operational reasons, and are not passed to Heating Edinburgh for analysis.
How information is used
Information reaches Heating Edinburgh only when you send it, and it is used only for the reason you sent it, which is normally to get an answer. It is never sold and never used to advertise to you.
Disclosure to anyone else
Personal information is not passed to anyone else to use for their own purposes. Disclosure would be made where the law requires it, for example on a valid request from a public authority.
What you can ask for
Under UK data protection law you may ask what personal information Heating Edinburgh holds about you, ask for anything inaccurate to be corrected, ask for it to be deleted, and object to it being held at all. Requests can be made with Heating Edinburgh directly, and will be answered. If you are not satisfied with the answer, you can complain to the Information Commissioner's Office, the UK regulator for data protection.
How to raise something
To ask a question about privacy here, or to make one of the requests set out above, get in touch with Heating Edinburgh directly.